From the book:
I believe that one of the most widespread reasons humans will develop strong emotional attachments to robots is the natural desire to have more close friends, to experience more affection, more love... It is of course reasonable to question why someone would have time for a robot friend but insufficient time for a human one. I believe that among the principal reasons will be the certainty that one's robot friend will behave in ways that one finds empathetic, always being loyal and having a combination of social, emotional, and intellectual skills that far exceeds the characteristics to be found in a human friend.
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